General Terms and Conditions (GTC)
Welcome to coin-store-nft e.U., an online store for physical (silver coins)and digital goods (NFTs). Before using our website or making a purchase, please read the following terms and conditions carefully.
These Terms and Conditions govern the use of our web store online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.
Use of the website policy
To use the Site or Services, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By accessing or using the Site or Services, you represent and warrant that you meet these eligibility requirements.
- Account Registration:
To access certain features of the Site or Services, you may be required to register for an account. You agree to provide accurate, complete and current information during the registration process and to update such information as necessary to ensure that it remains accurate, complete and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Acceptable Use:
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to use the Site or Services in any manner that violates any applicable federal, state, local or international law or regulation, or for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personal information or otherwise. You further agree not to engage in any activity that interferes with or disrupts the Site or Services (or the servers and networks connected to the Site or Services).
- Changes to the Site and Services:
We reserve the right to modify or discontinue the Site or the Services, or any part thereof, at any time without notice. We will not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or the Services.
- General Information:
coin-store-nft e.U. is an Austrian company and operates under Austrian law as a registered business under public reg. No.: FN 596741 k in Vienna, Austria. By using this website you agree to these terms and conditions.
We offer a variety of products, including physical goods and digital assets (NFTs). The descriptions and prices of our products are subject to change without notice. We reserve the right to limit the quantities of products we offer. We make every effort to accurately display the colors and images of our products, but we cannot guarantee that the color display on your computer monitor will be accurate.
In order to place an order, you must provide valid payment information. By doing so, you represent and warrant that you are authorized to use the payment method provided. All payments are processed through a secure third-party payment processor. We accept various payment methods, including credit and debit cards, bank transfers, and cryptocurrency. We reserve the right to decline payments or orders for any reason at our sole discretion. We reserve the right to change or discontinue any product at any time without liability. We strive to display the most accurate information, but cannot guarantee that all information, including pricing and availability, is completely accurate at all times.
We ship physical goods worldwide. Shipping costs are calculated based on the shipping destination and weight of the package. We make every effort to ship orders promptly, but cannot guarantee delivery dates or times. We are not responsible for customs duties, taxes or other charges that may be imposed by the shipping destination.
- Delivery Terms:
Unless otherwise specified, all prices are inclusive of suitable packaging, but exclusive of shipping and insurance costs, which are dependent on the place of delivery, value and weight.Shipping by Coin-store-nft e.U. is only possible up to a value of goods of EUR 15.000,–. An overview of all countries to which Coin-store-nft e.U. ships can be seen on the homepage under Knowledge: https://coin-store-nft.com/wissensdatenbank/. However, the actuality of the list cannot be guaranteed and deliveries may be refused if necessary. Coin-store-nft e.U. reserves the right to impose further restrictions on delivery options for certain contracts.
- Delivery times:
The expected delivery period from receipt of the order will be announced to the customer before placing the order. By placing the order, the customer agrees to the expected delivery period. If Coin-store-nft e.U. accepts the order, the delivery period is deemed to be agreed and can then be seen from the order confirmation.
- Delay in delivery:
In case of a delay in delivery Coin-store-nft e.U. will inform the customer about the expected delay. The customer has the right to withdraw from the contract by setting a reasonable grace period.
- Shipping method:
During the order process the customer will be informed about the shipping options. Before submitting his order, he must select the desired shipping method. The chosen mode of shipment is considered to be agreed upon with the acceptance of the order and will then be sent to the address given by the customer. Coin-store-nft e.U. is not liable for incorrectly or incompletely given addresses, unless the data is entered incorrectly or incompletely by Coin-store-nft e.U. during the registration process. Upon the customer’s request, the delivery can be carried out in another way than provided by Coin-store-nft e.U. as standard (air freight, courier service or comparable means of transport), whereby the order can only be placed by the customer himself. If the customer wishes to order the delivery himself, the customer has to contact the sales department of Coin-store-nft e.U. by phone before placing the order and the customer bears all additional costs incurred for the delivery, including for any insurance that also has to be ordered by the customer.
- Transfer of risk:
The risk of loss or damage to the products shall pass to the customer as soon as the goods are delivered to the customer or to a third party designated by the customer and different from the carrier. However, if the consumer has concluded the transport contract himself without using a selection option suggested by Coin-store-nft e.U., the risk is already transferred when the goods are handed over to the carrier.
- Duty to inform:
If the products have not arrived within five months from the day of the shipping confirmation, the customer is obliged to inform Coin-store-nft e.U. immediately in writing, so that Coin-store-nft e.U. can make use of its investigation rights with the transport company.
- Costs in case of refusal of acceptance:
If the customer refuses to accept a shipment or if the shipment is returned to Coin-store-nft e.U., for example with the note “not repaired” or “undeliverable”, the customer will be informed about this and also pointed out to the following: Costs arising from a non-acceptance or an incorrectly reported address will be borne by the customer. A new shipment will only be made after payment of the corresponding additional shipping costs by the customer. Furthermore, the customer is in creditor default and Coin-store-nft e.U. is entitled either to deposit the products in court or to carry out a self-help sale after prior warning. As of the occurrence of the creditor’s default, the risk regarding the products affected by the creditor’s default is transferred to the customer; Coin-store-nft e.U. is only liable for intent and gross negligence. Furthermore, Coin-store-nft e.U. is entitled to compensation in case of the customer’s fault.
- Return and refund:
We offer a 14-day return policy for physical goods. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return. Digital assets (NFTs) cannot be returned or refunded except in cases where the NFT does not match the description. In such cases, please contact us within 7 days of receiving the NFT to arrange a return or exchange.
- Warranty Notice:
coin-store-nft e.U. does not provide any warranty or guarantee for digital assets (NFTs). The value of NFTs may fluctuate and is subject to market conditions. We make no representations or warranties as to the value or authenticity of NFTs. NFTs are sold “as seen” and “as visualized in our web store / NFT platform” without any express or implied warranty or guarantee. You acknowledge that NFTs are not physical goods and are subject to risks associated with digital assets, including but not limited to volatility, loss of access or theft, hacking attack, fraud, incorrect wallet address provided by you, cold wallet hack, which may result in permanent losses due to the nature of digital assets. We make every effort to ensure the authenticity of our NFTs. However, we do not guarantee that our NFTs will be free from errors, omissions or other defects. In the event of a defect or error in an NFT, our sole liability is limited to replacement of the NFT or refund of the purchase price.
- Due Diligence:
We encourage you to conduct your own research and due diligence before purchasing NFTs. Any information or advice we provide is for general information purposes only and does not constitute legal, financial or investment advice. We dissociate ourselves from financial or, investment advice in any form.
- Intellectual Property:
All content on our website, including text, graphics, logos, images and software, is the property of coin-store-nft e.U. or its affiliates and is protected by Austrian and international copyright laws. You may not reproduce, modify, distribute or sell our content without our express written consent.
The liability of coin-store-nft e.U. towards the customer in case of slightly negligent causation is excluded, except in case of personal injury, damage resulting from the breach of a main contractual obligation, completely untypical damage or damage to items taken over for processing, storage or transport. In particular, coin-store-nft e.U. is not liable for lost profit, for a lack of availability of products and for incorrect entries in the online store attributable to the customer.
- Other warranty rights of the customer as claims for damages are not affected. The coin-store-nft e.U. is not liable except according to the provisions of these terms and conditions under any title whatsoever.
- Potential exchange losses:
coin-store-nft e.U. explicitly points out the risks of possible fluctuations in the gold/silver price and associated price losses. coin-store-nft e.U. is not obliged to provide information beyond the legal requirements.
- Withdrawal according to the Distance and Off-Site Selling Act (FAGG):
Basically, according to § 11 FAGG, the customer can withdraw from the contract within 14 days without giving reasons in the case of contracts concluded online (distance selling transactions). The period for withdrawal begins on the day on which the customer or a third party named by the customer who is not acting as a carrier obtains possession of the product. If, however, the customer has not received the information pursuant to Section 4 (1) (8) FAGG in full, the withdrawal period shall be extended by 12 months; however, in the event of subsequent receipt of such information within the aforementioned 12-month period, the withdrawal period shall be extended by 14 days from the date on which the information was provided.
The information about the conditions of the respective right of withdrawal of the customer, the time limit and the exercise is given by the attached withdrawal form, which is also available on the homepage of coin-store-nft e.U. at any time.
No right of withdrawal exists for products whose price depends on the development of fluctuations on the financial markets.
According to § 18 Abs 1 Z 2 FAGG, there is no right of withdrawal in the following cases, which, however, do not represent an exhaustive list, since the distance contract concerns the delivery of goods, the price of which depends on fluctuations on the financial market, over which coin-store-nft e.U. has no influence: Gold, platinum or silver coins in all denominations, bars in all available sizes, ducats in all denominations, crowns in all denominations, guilders in all denominations.
- Limitation of Liability:
In no event shall coin-store-nft e.U. or its affiliates be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of our website or the products we offer, whether such damages are foreseeable or coin-store-nft e.U. or its affiliates have been advised of the possibility of such damages. Our liability to you is limited to a maximum of the purchase price of the products you purchased from us.
- Retention of Title:
The delivered products remain the property of Coin-Store-NFT e.U. until full payment has been received.
Coin-Store-NFT e.U. observes the applicable data protection regulations and uses personal data of the customer only to process the order and to improve customer service.
- Applicable Law and Jurisdiction:
These General Terms and Conditions are subject to Austrian law, place of jurisdiction is Vienna. All disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Austrian courts in the German language.
We reserve the right to change these Terms and Conditions at any time without prior notice. By continuing to use our website or making purchases from us, you agree to be bound by the updated Terms and Conditions.
- Severability Clause:
If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall not be affected.